Category: blog

When handling customer complaints, don’t take a confrontational approach; instead, put yourself in their shoes and listen to their concerns.  Sometimes, what you think is not necessarily what the other person wants.  If you start with a confirmation bias—assuming that the other person’s concerns are the same as your own—then everything you do afterward will…

Mr. Chen asked which tool steel is best for hot-forged stainless steel punches. Currently, the SKH-9 steel wears down very quickly—the tip wears out after just a few dozen uses—while the M42 steel breaks at the tip after only a few uses. Hot-forging dies for stainless steel operate at high temperatures, so the die steel must have good…

As a stamping factory specializing in high-end products, I need a die steel engineer on my team—that’s the impression I got after speaking with the engineer.  Today, the tooling manager and a tooling designer from a listed company in Shenzhen visited us. They were facing issues with their cold heading dies and, having exhausted all other options,…

The 8566 anti-chipping steel has tripled punch life—this is the first positive review we’ve received today.  Mr. He was stamping 4mm-thick No. 50 steel. The product features sharp corners, and the narrow flange punch—which extends outward—is relatively long, with a width of only 4mm. Previously, he used DC53, which chipped after 10,000 stamping cycles. Now,…

I was reading a book this morning that mentioned five essential qualities needed to make a name for yourself in a large corporation:  First, an understanding of management. Large corporations don’t need geniuses or artists; in such environments, the ones who take center stage are those who can motivate others.  Second, patience. Interpersonal relationships in…

It’s the weekend, and I was a little moved when a friend from MySteel sent me a photo, so I wanted to jot this down.  “My Steel Network” is a platform. They wanted to find out who the top influencers in the steel industry are, so they asked China’s ChatGPT, “Doubao,” “Who are the top…

So far this morning, the most valuable order has come from an injection molding factory that’s back to purchase high-toughness LG mold steel.  Although he’s a frequent repeat customer, I still get a little excited every time I see an order from him.  I’m impressed by how often he places orders, the large order amounts,…

Mr. Yu asked which die steel material would be more wear-resistant for the cutting edge and punch when processing titanium alloy, with a material thickness of 0.3 mm.  I asked him in return, “What die steel are you currently using, and what problems have you encountered?”  He said he is currently using SKH-9, but the cutting edge wears down…

Even though I haven’t been in touch with many people for years, they still think of me when they run into problems with their molds.  Last night on my way home from work, Mr. Liu, who makes stainless steel hinges, came to see me. He said his punching pins were wearing out too quickly and…

What type of die steel is used for copper die casting? Current copper die casting molds have a short service life, and die casting factories now stock Heat resistant steel 8433.  Copper die casting molds operate at high temperatures, making the die steel prone to annealing; therefore, a die steel with excellent heat resistance must…

A customer who had purchased my PM30 high-speed steel powder praised it, saying, “Your material is excellent.”  I replied, “Your trust is both a blessing and a responsibility, so I must do everything in my power to deliver quality work and not let you down.”  Actually, I wanted to add, “Once trust collapses, everything is…

Mr. Hong, I’m using 40Cr and SKH55 high-speed steel punch rods for cold extrusion. The rods, with a hardness of 63–65 HRC, tend to break. I’ve had some last for over 600 cycles, while others break after just 5,000 cycles—the results are inconsistent. When I switch to LD die steel with a hardness of 60 HRC, the…